TICKETING, F&B AND RETAIL POINT OF SALE SYSTEM

POS, or point of sale, systems allow leisure and attractions operators to sell tickets, memberships, food, merchandise, and more at your venue, whether it’s at the front door or at your kiosk or cafe. In addition to managing guest ticketing, a POS system accepts payments, allows you to check in guests when they arrive at your venue, and allows POS operators to quickly bring up guest information to personalize the guest experience. 

A POS ticketing system offers numerous advantages, including streamlined transactions, efficient inventory management, and improved guest service. It enables quick and accurate processing of ticket sales, reduces wait times, and provides real-time insights into sales data. Additionally, the system enhances overall business efficiency by automating tasks and ensuring a seamless guest and staff experience.

Key features in an industry-leading point of sale system like ROLLER include a user-friendly interface, secure payment processing, integrated waiver management, and sales reporting. The ability to handle various payment methods, manage guest data, and integrate with other business tools such as inventory management is crucial. A robust POS system should also offer customization options to meet the specific needs of your business.

POS payment processing refers to the transaction process that occurs when a customer purchases tickets or products. It involves the secure and efficient handling of payments using methods like credit cards, Apple or Google Pay, and Buy Now Pay Later. Payment systems like ROLLER Payments are designed to streamline the checkout process and provide a convenient and secure way for guests to complete their transactions.

A POS ticketing system streamlines the checkout process by making it simple for staff to process sales and check-in guests when they arrive at your venue. Rather than switching between multiple systems to process a sale, ROLLER’s POS ticketing system allows you to sell all your experiences, process payments, and manage waivers all in one place. This ensures a positive guest experience, minimizes queues and boosts revenue.

Yes, a robust POS ticketing system should offer seamless integration with other software, including inventory management. This integration ensures that sales data, inventory levels, and financial information are synchronized, reducing manual errors and enhancing overall business operations. ROLLER integrates with Yellow Dog to automate food, beverage, and retail inventory management so you can quickly identify top-selling items, items that you need to move, and when you need to order more stock.

ROLLER generates essential reports for your business, including sales reports for product performance, transactions reports covering payments and refunds, guest reports offering insights into attendance and engagement, operations reports for detailed booking information, and accounting reports. This data provides valuable insights into business performance, helping operators make informed decisions, optimize operations and staffing, and track the success of promotions or marketing initiatives.

Yes, the data stored in a POS ticketing system is secure. ROLLER has comprehensive security measures in place to ensure your business and guest data is safe. The AWS cloud infrastructure, where our data is housed, prioritizes customer privacy with extensive network and security monitoring. Our systems comply with stringent industry certifications like the Payment Card Industry (PCI) Data Security Standard. Additionally, ROLLER conducts regular security scans and employs strong encryption methods, ensuring the highest level of data protection.