What is payment processing software, and why does my venue need it?

Payment processing software is a tool that facilitates electronic transactions by securely handling payments for goods and services. For your venue, payment processing software is essential as it enables you to accept various payment methods, such as credit cards and mobile payments, both online and in-person. This software streamlines transactions, enhances guest convenience, and ensures secure and efficient payment handling. It's a fundamental component of modern attractions, allowing you to offer seamless, hassle-free payment options to your guests while ensuring compliance with payment industry standards and regulations.

What are the most common payment methods used by guests?

The most common payment methods used by guests at attractions include credit and debit cards, mobile payment apps (such as Apple Pay and Google Pay), and digital wallets. These methods offer convenience and speed, aligning with guests' preferences for easy and contactless transactions. ROLLER Payments supports widely used payment options, attractions can cater to a broader range of guest preferences and provide a seamless and modern payment experience.

What is smart dunning?

Smart dunning is an automated process used by payment processing software to manage failed or declined recurring payments. It employs intelligent algorithms to optimize the retry schedule and communication with guests, aiming to recover failed payments and reduce churn. This technology helps attractions minimize revenue loss, enhance customer retention, and ensure the smooth processing of recurring payments for memberships, subscriptions, and other ongoing services.

How does ROLLER payments help reduce involuntary churn and recover more lost payments?

ROLLER Payments employs smart dunning strategies to reduce involuntary churn by automatically managing declined payments. It intelligently schedules retries and communicates with guests, increasing the likelihood of successful payment recovery. This proactive approach minimizes revenue loss, improves guest retention, and ensures consistent revenue streams for attractions.

Interchange refers to the fees that payment card networks (such as Visa, Mastercard, and others) charge for processing credit and debit card transactions. These fees are paid by merchants (attractions, in this case) to card issuers (banks) and help cover the costs of processing transactions, fraud prevention, and maintaining the payment infrastructure. Interchange fees can vary based on factors like the type of card used, the transaction amount, and the industry. Understanding interchange is essential for attractions to accurately assess their payment processing costs and make informed decisions regarding payment strategies and pricing.

Payment Processing Software: Merchant Processing Made Easy

Trusted by over 2,000 venues worldwide

NEW GENERATION PAYMENT METHOD

Increase conversion by letting guests choose how they pay

Serve your guests quickly and seamlessly to increase sales and transaction values. Accept payments online and on-site and offer all major payment methods, Buy Now Pay Later services, and digital wallets. With an industry-leading 93% card authorization rate, you can ensure guest payments are processed successfully to avoid lost sales.

“Speed matters when you are checking in tons of excited kids and their parents... ROLLER Payments is lightning fast, and our team LOVES that!”

Josh Rathweg

Franchise Owner, Sky Zone

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FRAUD AND REVENUE PROTECTION

Beat fraud and chargebacks

Reduce your exposure to revenue loss by predicting fraud attempts and mitigating chargeback volumes. Backed by Adyen’s world-leading payments infrastructure and a specialized anti-fraud network of leisure and attractions venues.

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RECURRING MEMBERSHIP PAYMENTS

Automate membership revenue

Automatically collect membership payments even if card details change. With advanced machine learning technology to recover failed payments and industry-leading card authorization rates, ROLLER Payments makes it easy to develop reliable and predictable membership revenue.

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INTEGRATED REPORTING

Simplify reconciliation and refunds

Stop jumping between systems to manually reconcile your accounts and process refunds. Reduce errors, quickly reconcile bookings, revenue, and payments from a single platform, and process refunds in a single click. You’ll spend less time managing payments, and more time making smarter decisions about your business’s financial future.

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TAILORED FOR YOUR INDUSTRY

Find the solution that works for your venue

Select your industry and discover how ROLLER can help your business grow.

Trampoline parks FEC Playcenters Climbing Wake and Aqua parks Water parks Amusement parks Go-karting Bowling Roller skating Ice skating Museums Zoos & Wildlife parks Adventure parks Minigolf Axe Throwing

All-in-one venue management software

Supporting your business every step of the way

Whether you manage one venue or 100, you need a solution built to help you succeed. At ROLLER, we help operators do just that.

200+

employees

2000+

customers

24/7

global support

5M+

bookings per month

100M

guest visits annually

$4B

transactions processed annually

: Payment processing software is a tool that facilitates electronic transactions by securely handling payments for goods and services. For your venue, payment processing software is essential as it enables you to accept various payment methods, such as credit cards and mobile payments, both online and in-person. This software streamlines transactions, enhances guest convenience, and ensures secure and efficient payment handling. It's a fundamental component of modern attractions, allowing you to offer seamless, hassle-free payment options to your guests while ensuring compliance with payment industry standards and regulations.
: The most common payment methods used by guests at attractions include credit and debit cards, mobile payment apps (such as Apple Pay and Google Pay), and digital wallets. These methods offer convenience and speed, aligning with guests' preferences for easy and contactless transactions. ROLLER Payments supports widely used payment options, attractions can cater to a broader range of guest preferences and provide a seamless and modern payment experience.
: Smart dunning is an automated process used by payment processing software to manage failed or declined recurring payments. It employs intelligent algorithms to optimize the retry schedule and communication with guests, aiming to recover failed payments and reduce churn. This technology helps attractions minimize revenue loss, enhance customer retention, and ensure the smooth processing of recurring payments for memberships, subscriptions, and other ongoing services.
: ROLLER Payments employs smart dunning strategies to reduce involuntary churn by automatically managing declined payments. It intelligently schedules retries and communicates with guests, increasing the likelihood of successful payment recovery. This proactive approach minimizes revenue loss, improves guest retention, and ensures consistent revenue streams for attractions.
: Interchange refers to the fees that payment card networks (such as Visa, Mastercard, and others) charge for processing credit and debit card transactions. These fees are paid by merchants (attractions, in this case) to card issuers (banks) and help cover the costs of processing transactions, fraud prevention, and maintaining the payment infrastructure. Interchange fees can vary based on factors like the type of card used, the transaction amount, and the industry. Understanding interchange is essential for attractions to accurately assess their payment processing costs and make informed decisions regarding payment strategies and pricing.

ONLINE PAYMENT PROCESSING SOFTWARE

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