MEMBERSHIP MANAGEMENT SOFTWARE

Boost revenue with our smart membership management software

Turn your guests into members and loyal advocates who spread the word about your venue. Automatically capture recurring revenue with repeat billing and make it easy for guests to redeem their membership online and in venue.
“Since launching our membership program 12 months ago, we have 12,000 active members, generating $2 million in revenue.”
Elevate Trampoline Park-on-light
Austin Barnes
Director of Marketing, Elevate Trampoline Parks
Membership checkout-2
Trusted by over 1,700 venues worldwide
Altitude
AmericanDream
Elevate-Trampoline-Park
Lost Island
Skyzone
The Lume
AdventurePark
Chipmunks
Entertainment-Park
Flip-Out
Skyline
The Lume
Bounce-Valley
Jump-in
Jumpsquare-Trampolin
Monkey-Town
Superfly
Urban-Planet
Flip-Out
Innoflate-Pinz-Bowling-Group
Jump-in
Ninja-Warrior-UK
Oxygen-Trampoline
Wonder-World
AUTOMATED REPEAT BILLING

Better predict income with recurring membership revenue

Through the ups and downs of one-off bookings, memberships provide predictable, reliable, and stable revenue. When guests sign up for a membership, we capture payment information up front, and then our system does the rest. Our advanced machine learning technology automatically recovers failed payments and reduces involuntary churn, ensuring payments come in as expected.
Payment failed-1
CUSTOMIZABLE MEMBERSHIP PROGRAMS

Increase guest loyalty with member rewards

Reward your members for their loyalty and capture additional revenue from party bookings, food  & beverage, and merchandise through custom discount rules for member-only prices. Our guest flag functionality alerts your staff to member bookings and VIP guests so they can personalize their experience accordingly.
VIP tag on the POS screen-1
INTEGRATED MEMBERSHIP FUNCTIONALITY

Deliver a superior guest experience both online & in-venue

Guests can easily purchase and redeem memberships both online and in venue. Digital booking agreements are linked directly to the guest’s membership in ROLLER, making it simple to find should a dispute arise. Guests can upgrade and reactivate their membership online, so you can easily retain and upsell members.
“Booking agreements are exactly what we need to guarantee a 100% pitch rate on a busy weekend with a line of guests out the door. It used to take us almost two minutes to sign up a new member, now it takes about 30 seconds”
Skyzone-on-light
Jaime Martino
VP of Programs at Sky Zone​​​
Membership booking agreement UI shot-1
MEMBERSHIP ANALYTICS

Actionable insights to grow your membership program

Get a clear visual overview of membership conversion rates, churn, and lifetime value, helping you monitor trends over time. You can see where you’re excelling and where you could invest further to boost recurring revenue.
track trends-2
Membership upgrade email-2
MARKETING CAMPAIGNS

Segment guests for membership upgrade

Deliver personalized marketing campaigns to encourage guests to upgrade to a membership. Use custom segmentation criteria to target high-spenders or frequent visitors.
MEMBER REFERRALS

Boost revenue through member referrals

Members can be your biggest brand advocates and help you grow your business through word-of-mouth referrals. Encourage members to bring their friends by customizing your membership program to include free passes and other discounted items.
Two kids in the venue
TAILORED FOR YOUR INDUSTRY

Find the solution that works for your venue

Select your industry and discover how ROLLER can help your business grow.
All-in-one venue management software

Supporting your business every step of the way

Whether you manage one venue or 100, you need a solution built to help you succeed. At ROLLER, we help operators do just that.
160+
employees
1,700+
customers
24/7
global support
5M+
bookings per month
100M
guest visits annually
$3B
transactions processed annually
Customer Story

“...we have 12,000 active members, generating $2 million in revenue.”

"We developed a competitive membership pricing strategy to encourage guests to upgrade from a one-off jump pass. Since launching our membership program 12 months ago, we have 12,000 active members, generating $2 million in revenue. We’re also successfully retaining members well beyond the three-month minimum term."
Austin Barnes
Director of Marketing, Elevate Trampoline Parks
Check out our consistently high industry ratings:
  • Software Advice Front Runners 2024
  • Users love ROLLER Software on G2
  • 2024 Capterra Shortlist for Business Management
  • GetApp ROLLER Software Category Leaders 2023
Elevate Trampoline Parks
NEED SOME HELP?

Frequently Asked Questions

Elevate your membership experience with ROLLER software

Get a demo today to explore how ROLLER’s membership management software can help you increase recurring revenue, provide an exceptional guest experience, and streamline operations.