Posts by Josh Liebman

Josh is ROLLER’s Guest Experience Evangelist based in Chicago, Illinois (USA). His role involves showcasing how the guest experience should be at the forefront of business decisions in the attractions industry. This includes enhancing guest satisfaction, removing friction, and driving loyalty﹘all of which ROLLER can solve from a technological standpoint.

Latest Articles

Customer Stories

How Ninja Warrior UK Achieved Over 3 Million Bookings In 4 Years

May 24, 2023 | 3 mins

By Josh Liebman, August 13, 2024

creating superior guest experiences

Guest Experience

How Virgin Voyages Focuses On A Superior Guest Experience

April 17, 2023 | 3 mins

By Josh Liebman, April 17, 2023

VR and immersive experiences

Technology

How VR Can Benefit Water-Based Attractions

April 12, 2023 | 2 mins

By Josh Liebman, April 12, 2023

impact of weather on the guest experience

Guest Experience

How the Weather Affects the Guest Experience (& What To Do)

March 20, 2023 | 2 mins

By Josh Liebman, March 20, 2023

Eatertainment

Marketing

Eatertainment: What It Is & How Can it Benefit Your Venue

March 1, 2023 | 4 mins

By Josh Liebman, June 15, 2023

Common Staffing Issues For Attractions

Venue Management

Common Staffing Issues For Attractions (& How to Solve Them)

February 20, 2023 | 3 mins

By Josh Liebman, August 28, 2023

How to start a virtual reality business

Venue Management

How To Start a Virtual Reality Attraction

February 13, 2023 | 2 mins

By Josh Liebman, September 9, 2025

customer experience analytics

Guest Experience

Customer Experience Analytics: What is it & Best Practices

January 25, 2023 | 3 mins

By Josh Liebman, September 9, 2025

Venue new year resolutions

Venue Management

New Year, New Venue? What Operators Need To Grow in 2023

January 10, 2023 | 6 mins

By Josh Liebman, August 28, 2023

Enhance your guest experience

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