TRAMPOLINE PARK SOFTWARE

Trampoline park software combines all the tools operators need to run a venue in a single platform, including online bookings, digital waivers, point-of-sale, memberships, party reservations, and reporting. Unlike general venue management tools, ROLLER connects everything in one place, so operators aren't reconciling data across separate systems or retrofitting software that isn't fit for purpose.

ROLLER’s digital waiver tool lets guests complete and sign waivers online before they arrive, which reduces check-in time and eliminates manual paperwork. Waivers are stored against the guest’s profile and automatically linked to their booking, so staff can verify completion at venue entry without manual checks. For parks that use kiosks, ROLLER’s self-service kiosk supports waiver capture on-site. Because waivers are part of the same platform as ticketing and POS, there’s no separate waiver system to manage or sync. 

Many trampoline park operators are piecing together different systems for ticketing, memberships and POS, or relying on manual paperwork and spreadsheets to run their business. ROLLER replaces all of these with a single platform, which means guest data, booking history, waiver status, and spend all live in one place. Elevate Trampoline Park used ROLLER to build a membership program that now generates $2 million in annual recurring revenue from 12,000 active members. Altitude Trampoline Park also manages its entire operation through ROLLER, with operators able to make changes remotely from anywhere with internet access. ROLLER is cloud-based and accessible from any device, no server hardware and no local installation required. 

When selecting scalable software to accommodate future growth and ensure brand consistency across multiple locations, focus on solutions that manage and oversee all venues from a single platform. Cloud-based systems provide flexible scalability without requiring extensive hardware upgrades, while a strong vendor track record and success stories indicate a solution provider’s capability to support expansion.

ROLLER’s easy-to-use checkout lets guests purchase jump sessions, party packages, food and beverage, and more online in a few clicks. Party bookings can be configured with custom add-ons and experiences, and paid online before the event, ensuring a stress-free experience for guests and staff on the day. For walk-in and same-day bookings, staff can easily sell tickets, check in guests and upsell food and beverage all through the same POS system. ROLLER also supports capacity management, so parks can control attendance volumes across sessions without manual monitoring. All booking data feeds directly into reporting, so operators can track revenue by session type, package, and time period. Airborne Trampoline Park saw spend per party guest increase by $4-5 per person after implementing ROLLER's party booking and F&B tools, across 50+ parties per weekend that generated over $1M in additional annual revenue. 

ROLLER improves the guest experience at every touchpoint: guests sign waivers and book online before arriving, reducing queues at the door. At the POS, member discounts apply automatically so staff don’t need to manually verify details. After the visit, ROLLER’s guest feedback tool automatically sends guests a survey, which gives operators a real-time view of satisfaction scores and highlights friction points, such as queue times or checkout speed.