We’re excited to share some exciting news. ROLLER has been named on the 2025 Capterra Shortlist for Business Management Software.
This recognition is a meaningful one. Capterra, part of Gartner Digital Markets, is one of the most trusted platforms for software reviews. Their shortlist highlights solutions based on verified user feedback and satisfaction scores. In other words, this isn’t just marketing, it’s the voice of our customers.
What the Capterra Shortlist is all about
The Capterra Shortlist is designed to help businesses make confident software decisions. To be included, a platform must earn high marks in both performance and popularity. Those metrics are pulled from actual user reviews collected by Capterra.
ROLLER’s inclusion means we’re delivering a consistently positive experience for the people who rely on us every day, and we couldn’t be more thrilled to see that our incredible community of operators value our partnerships as much as we do.
What this means to ROLLER
Being recognized on a list like this reinforces everything we’re working toward. From simplifying bookings and operations to helping teams deliver memorable guest experiences, our goal has always been to support venue growth.
“We’re honored to be recognized by Capterra. This achievement reflects the passion of our team and the incredible support of our customers. It’s a great reminder that when you build with the guest experience in mind, everything else follows."
Kalyn New
VP of Product & Customer Marketing, ROLLER
What ROLLER customers are saying on Capterra
Here’s a sample of what venue operators have shared in their Capterra reviews:
- “Overall, my experience has been delightful! Everyone who I have spoken with has been so patient with me and very helpful, especially during the first few days we opened using ROLLER. We are still learning and getting comfortable with things through ROLLER, so it's nice to have someone who is willing to help you whenever you need it.”
- “We operate six venues across three different businesses that have a complex range of different products and booking requirements. Unlike other systems we've used, ROLLER has been the best at adapting to those requirements and creating a smoother booking experience.”
- “Visually, ROLLER is superior to our previous system. Both the POS and Venue Manager are simplified and easy to sift through.”
- “Easy for customers to book and see availability. The software is powerful with lots of different options.”
With hundreds of verified reviews and an average rating of over 4.5 stars, ROLLER is trusted by 2,200+ operators worldwide to drive their growth.
Built for venues, shaped by feedback
Every feature in ROLLER is designed to solve a real problem that operators face. Whether it’s increasing bookings, streamlining operations, or helping operators delight guests, we’re constantly refining the platform based on direct input from the people who use it.
The Capterra Shortlist recognition is especially meaningful because it’s based on honest, real-world feedback from venue operators across the industry. It also reflects how we approach support and implementation. From the very beginning, we’ve believed that software should be easy to adopt and even easier to get help with. Our team invests in every customer relationship, whether you’re running a single location or scaling to multiple venues.
At the end of the day, we’re not just building software, we’re helping our customers build better businesses. Reading the positive Capterra reviews shows that our customers are happy, thriving, and have time in their day to write online reviews, and we couldn’t be happier!
Explore why venues choose ROLLER
Our platform was purpose-built for attractions and designed to streamline operations, increase revenue, and enhance the guest experience. With features that cover everything from online bookings to point-of-sale, guest feedback, memberships, party booking management, waivers, and more, ROLLER offers an all-in-one solution that scales with your business.
At ROLLER, our focus is on helping operators grow. Here’s how:
- Online bookings that convert – Our checkout experience is built to reduce friction and increase conversion, helping venues capture more revenue before guests even walk through the door. Venues using ROLLER often see a 30% increase in online revenue.
- Actionable analytics – With built-in reporting and integrations through tools like Analytics, created in partnership with Google BigQuery, you get the insights you need to make smarter decisions, faster.
- Easy onboarding and reliable support – Customers consistently rate our support team highly, noting that we go above and beyond to make the transition smooth and set them up for long-term success.
- Guest-first experiences – Tools like self-serve kiosks and mobile food ordering let your guests take control, while freeing up your team to focus on what matters.
Don’t just take our word for it. You can read what customers are saying on Capterra!
We’re proud of this recognition, and even more proud of the community of operators who continue to shape and support our platform. Thank you for being part of the journey.
