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Company Updates

ROLLER's COVID-19 Community Response

Posted by ROLLER Software on March 16, 2020

To our ROLLER customer community;

As the coronavirus (COVID-19) continues to spread, we have a heightened awareness at ROLLER of our responsibility to our communities. We have three priorities guiding our decisions during this time of uncertainty: to keep our employees safe, to ensure service to our customers and partners, and to do our part in preventing the spread of the virus.

Over the last decade, we’ve developed, enhanced, and maintained our business continuity and disaster recovery plans to ensure our business, and yours, continue to run as smoothly as possible. We are engaging our resilient and distributed cloud infrastructure and our global workforce – to support continued 24x7x365 operations.  Our Support channels remain open, and our Client Success team are also available for one-on-one consultations (via Zoom!) as needed.

Finally, given the fluid nature of these events, we’ve set up a global response team to closely monitor the developments surrounding COVID-19 and develop appropriate plans in real time so we can respond to various scenarios that may occur.  Additionally, we also wanted to share the following resources that may be of assistance in monitoring events and staying abreast of industry best practices;

We want to reiterate that we are here to support you through this challenging period. We will be doing everything we can to help you adapt and respond to the crisis in the short term and grow stronger over the longer term.

The ROLLER Team

 

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