Behind the scenes with Luke Flahive, Software Engineer

The tech sector is now the seventh biggest in Australia, with workers spread across every state and territory. As a remote-first workplace, ROLLER benefits from its ability to source talent across regions. 

We recently sat down with ROLLER software engineer Luke Flahive, who’s based in Geelong, Victoria, a bayside city about an hour from the Melbourne CBD and ROLLER's head office. While Luke spends most of his time working from home he also has the flexibility to pop into the office for face time with his peers whenever he likes. And since joining ROLLER as one of our many #facesoftech he’s made significant improvements to ROLLER's processes. So let's check out what drew Luke to ROLLER and how he works with the rest of our team:

Have you always lived in Geelong?

I grew up in Melbourne, Victoria, and then moved down to the coast about two years ago.

When did you start at ROLLER?

I joined the ROLLER team in March 2021. Before that, I was working in an enterprise software team for five years creating an internally used CMS (content management system).

How did you find out about ROLLER? 

When I was searching for a new role through Seek [employment marketplace], I was actively looking for an opportunity that I thought would have a good culture and work-life balance. From there, I applied and found out more about the company through the recruitment process.

What excited you about the opportunity to work for ROLLER?

I knew that if I joined the ROLLER team I’d be working with others who were highly skilled and really knowledgeable. The product itself is so robust, and being able to work on something that truly helps businesses run was a really exciting opportunity.

What does a typical day at ROLLER look like in your role?

On any given day I’m likely programming, working through code reviews, and collaborating in squad meetings.

What are some of the common problems you solve/big picture items you help achieve? 

There’s so much that goes into how our customers provide a great experience for their guests. And what makes this exciting for me is that a lot of this can be supported through technology. One of the big picture items that I’m tasked with is to continuously develop the product so that we’re keeping on top of rising guest expectations while providing the core services that venues need to run their business. 

What other teams do you work with most closely to achieve this?

I work really closely with the entire Product and the Customer Success teams. Sales also has a really key role in providing the context we need to complete our job well.

What are you known for among your colleagues at ROLLER?

My colleagues would probably say that I’m really easy-going. As a byproduct of that, I’m willing to give anything a crack!

What do you like to do in your spare time?

When I’m not at work I like to play League of Legends [online game], watch Netflix, and I regularly head down to the beach with my dog, a mini Schnauzer named Neville.

How do you balance work and other commitments and responsibilities you may have?

ROLLER makes this very easy by having a good understanding of how much can be done in a workweek and also understanding not everything is always going to go to plan. I also try to keep a separate work/living area in the house to disconnect from work at the end of the day. It really helps to introduce balance into my life.

What’s a hidden talent that you have that you’ve not yet shared?

When I was younger I played water polo for the state of Victoria for five years.

🌩 Lightning round with Luke

Favorite food?
Korean Fried Chicken

Favorite TV show?
The Simpsons

Favorite color?

Cats or dogs?

Beach or Mountains?

Mini schnauzer named Neville

If you’ve enjoyed hearing about Luke’s experience working at ROLLER and how he’s created a great work-life balance in the tech space, then make sure you check out our latest tech job openings.