PRICING
Invest in your business
We partner with over 1,650 attractions venues to help them sell more, save time, and deliver better experiences for their guests.
ROLLER Recommends
lite
Essential software to sell online & in venue and manage day-to-day operations.
$395
$595
£345
€405
$360
/mo
Billed annually
+ credit card rates
Includes:
- 2 sales devices
- Online checkout
- Point of Sale
- Party packages
- Memberships
- Integrated payments
Most Popular
ROLLER Recommends
pro
For growing venues who want to personalize their guest interactions.
$725
$1095
£625
€725
$360
/mo
Billed annually
+ credit card rates
Includes everything in Lite plus:
- 6 sales devices
- Online accounts
- Guest flags & bans
- Multiple checkouts
- Custom permissions & security
- Wristband management
ROLLER Recommends
premium
For established venues who need more customization and integrations.
$1045
$1545
£895
€1025
$360
/mo
Billed annually
+ credit card rates
Includes everything in Pro plus:
- 10 sales devices
- Mobile F&B ordering
- Membership agreements
- Custom checkout domain
- Cashless card integration
- Advanced inventory integration
ROLLER Recommends
enterprise
Personalized support and enhanced functionality for large venues.
Let’s Chat
Ask us about volume pricing
Includes everything in Premium plus:
- Unlimited sales devices
- Priority support
- Dedicated Customer Success Manager
Lite
Pro
Premium
Enterprise
Sales devices
Point of Sale (POS) and Self-Serve Kiosk (SSK) device connection. Hardware not included.
2 Devices
6 Devices
Extra charge for each additional device
10 Devices
Extra charge for each additional device
Unlimited Devices
Booking & capacity management
Create & edit bookings
Comprehensive features to create, edit and manage bookings from ROLLER apps, marketplaces and external sources.
Online checkout
Mobile and conversion optimised eCommerce app to promote and sell your tickets, memberships, gift cards and add-ons.
Single
Multiple
Multiple
Resource management
Manage capacity and allocation of your resources such as attractions, arenas, zones, party rooms, or equipment.
Availability
View the availability and capacity of your venue across times, days, and resources, view redemptions and stats.
Wristband management
Speed up queues and better manage the flow of guests by automatically allocating colored wristbands based on session or product.
Invoicing
Send invoices through various payment methods to quickly and securely collect payment for group bookings.
Send emails & log calls
Manage guest communications within the app, creating a log of communications so everyone's in sync.
Online accounts
Guests can sign up for an account to manage their tickets and memberships, saving you time manually updating bookings.
Custom checkout domains
Improve conversion rates and create a seamless guest experience by allowing guests to checkout via your custom web domain.
Sales
Flexible ticket sales
Sell tickets for general entry, specific days, events, time of day, at regular intervals or set periods of time e.g. seasons.
Cashless wallets
Load funds onto RFID cards or wristbands to redeam at POS for merchandise, F&B or attractions
Stock & merchandise
Sell stock products such as food and beverage or merchandise both online and in-venue.
Add-ons
Increase average order value by offering add-on products such as merchandise, equipment rental, or food and beverage to a purchase.
Packages
Bundle and discount multiple products to create packages that boost average transaction value.
Party packages
Sell dynamic packages for groups or parties with resource schedules, buffer times, and inclusions such as food and beverage.
Gift cards
Sell personalised physical and digital gift cards, giving purchasers the ability included personalised messages and videos.
Mobile food & beverage ordering
Optimize your restaurant operations and boost food and beverage revenue by enabling guests to order from their mobile device.
Cashless card integration
Sell cashless cards redeamable at pay-to-play attractions in your venue by integrating with cashless technology providers.
Mobile checkin app
Redeem tickets, bust queues, and reduce wait times with a handheld device.
$
$
$
Point of Sale & Self-Serve Kiosk
Sell & redeem
Sell tickets, food, beverage and merchandise + quickly redeem tickets and allocate waivers in the same POS app.
Staff security & authorizations
Secure the use of devices with staff pin codes and restrict POS actions with supervisor approval.
Standard
Custom
Custom
Payment terminal integration
Process card payments via integrated fixed or portable payment terminals.
SKU’s & barcode scanner integration
Quickly process purchases of merchandise by utilizing barcode scanners.
Custom menu builder
Process orders faster by customizing the layout, look and feel of the industry's most user-friendly POS.
Printer integration
Print receipts, production dockets, ticket stickers and wristbands from your POS.
Cash drawer integration
Control how and when staff access cash with direct drawer integration and audit logging.
Till reconciliation
Reconcile actual banked funds to expected funds and report variances.
Table & tab management
Run tables and tabs to enable guests to order and settle payment at the end of their visit.
Variants & modifiers
Create variants such as types of pizza and modifiers such as extra cheese or no anchovy to record food and beverage preferences.
Device templates
Save time configuring and updating multiple POS and SSK at once by utilizing templates.
Memberships
Flexible membership cycles
Sell memberships with automatic recurring payments at flexible billing cycles and non-recurring cycles such as Seasonal Memberships.
Advanced dunning & payment recovery
Increase failed payment recovery by leveraging advanced machine learning to automatically recover failed membership payments at the optimal time.
Membership upgrades
Offer guests the ability to upgrade to memberships both in-venue and via email with a link to a dedicated online checkout.
Membership agreements
Require guests to accept a binding electronic agreement before redeeming their membership.
Payments
Integrated refunds
Refund purchases from any channel seamlessly from a single secure platform, no need to login to a third-party payment processing platform.
Fraud protection
Our built-in fraud-protection tools can reduce chargebacks and improve authorization rates.
Smart dunning
Optimise collection of failed subscription payments and prevent involuntary churn by automatically retrying failed payments.
Digital wallets
Allow guests to pay how they want with popular payment methods including ApplePay, Google Pay, and “Buy Now, Pay Later”.
Payment links
Send payment links to your guests by SMS or email to quickly and securely collect booking payments and reduce chargeback risk.
Payment dashboard
Monitor aggregated payment processing and cash flow at a glance with the status of account balances, payments, chargebacks, and more.
Charge fees
Offset your expenses by applying service fees for online and/or in-person transactions.
Marketing
Branding & theming
Customize the look and feel of ROLLER to keep your brand consistent across all your guest touchpoints.
Standard
Advanced
Advanced
Discounts
Offer a variety of discount types, including %, $ off and 2 for 1 that are redeemable both online and in-venue.
Channel management integration
Reach more guests and increase revenue by seamlessly selling tickets via resellers such as Groupon.
Guest segmentation
Segment your guests by booking activity and personal attributes to market your business via email marketing platforms such as Campaign Monitor, Sprout, etc.
Operations
Waivers
Protect your business and collect valuable customer data by having your guests sign liability waivers before participating.
$
$
$
Standard GX Score
Automatically collect and action guest feedback that helps you to analyze and improve your guest experience with 20 responses per month.
Advanced GX Score
Elevate your guest experience with advanced tools to uncover greater insights and optimise performance.
$
$
$
Custom data forms
Capture guest information within booking flows or embed forms into your website to personalized experiences or capture enquiries.
1
Unlimited
Unlimited
Staff permissions & security
Flexible roles and permissions that enable you to restrict staff access to data and functionality.
Standard
Custom
Custom
Gate access control integration
Automate access to your venue, eliminate guest queues and better monitor attendance by integrating with access control gates; allowing guests to self-scan tickets, membership cards, or RFID wristbands to gain entry.
Guest flags & bans
Store and share personalized guest information in one place, such as a banned guest or a VIP.
Advanced inventory integration
Advanced purchasing, reconciliation and yield management for multi-outlet F&B and merchandise operations.
Reporting
Dashboards
View timely events and key metrics such as guest sentiment, bookings, revenue, payment processing, memberships, and more.
Detailed reports
View detailed reports on bookings, attendance, guests, payments, transactions, settlements, payouts, taxes, accounting and much more.
Scheduled reports
Automate reporting by scheduling reports to be emailed directly to your inbox.
1
Unlimited
Unlimited
Accrual accounting
Record deferred revenue and report revenue based on the date revenue is earned (rather than received).
Google Tag Manager
Connect your ROLLER checkout to Google Analytics via Google Tag Manager to gain insights into user behavior and improve conversion rates.
Support
Academy
Bring your team up to speed in no time with video tutorials to help achieve the most out of our platform.
In-app resources
View support articles relevant to the page you're on with contextual in-app resources.
Help desk tickets
Global 24/7 access to our expert support team.
Phone support
Skip the email queue with 24/7 phone support from our global experts.
Call back
Premium
Integrations
With pre-built integrations, you can easily customize your ROLLER account for your venue’s unique needs.
Implementation services
Our team of experts will help you get up and running in your new ROLLER account as smoothly as possible.
$
$
$
CUSTOMER STORY
Grow your business with ROLLER
ROLLER is the trusted partner for attractions venues around the world. Click on any of the logos below to see how our modern platform is helping our customers increase their sales and streamline their operations.
Wildlife Park
Oakvale Wildlife Park saves time, resources, and labor by switching to ROLLER
Frequently Asked Questions
NEED SOME HELP?
You sure can. By contacting our support team, you can easily upgrade your subscription plan and include Add-ons to your package anytime.
Our highly intuitive platform includes an in-app onboarding guide with video tutorials to get you started. An implementation package with a dedicated training & implementation manager is also available as an Add-on.
If usage fees are applicable to you, you will be billed in arrears on the 5th of each month for transactions processed in the previous month. Please note this is separate from merchant processing fees.
Yes. We offer 14-day free trials. We can pre-populate example products for you, or you can choose to create them from scratch.
Just click "Get Started" to connect with a ROLLER team member who will discuss your specific business objectives & help you get started.
Launching a venue live on ROLLER depends on the size of your venue and the complexity of your offering. We can go as fast as you need!
Yes, we have an experienced team of specialists who have successfully launched hundreds of venues to manage the building of your account in a best-practice format for you.
Charges are billed on an interchange ++ basis, giving you more transparency through a detailed breakdown of your costs and lower fees overall. Learn more about interchange rates here.