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Venue Management Software Blog

What is Customer Experience (CX), User Experience (UX) and User Interface (UI)?
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What is Customer Experience (CX), User Experience (UX) and User Interface (UI)?

There is a lot of industry jargon relating to how we interact with technology. The difference between the Customer Experience (CX), User Experience (UX) and User Interface (UI) is a classic example of this and the terms are often mixed up by users and peer alike. Why is it important? What does it mean? And is it really important to cover all three?

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