Venue Management Software Blog

An enormous shift is taking place in the way we pay, enabled by advances in mobile and connected technologies. Our smart terminal – Albert – is a driving force at the center of this new payment...

James Croll explores how ticketing software has revolutionized the entire customer experience in the Leisure sector

As smart technology has evolved, it is now common practice for the first interaction with a business or brand not to be in person. The majority of the path-to-purchases are online where consumers...

For those unfamiliar with this technology, cloud computing is the general term for the delivery and hosting of services over the internet and can be accessed from anywhere with an internet...

For an industry that sells fun, I am often surprised about how little many operators do in telling the story of what they do for regular visitors, potential guests and the wider world.

Australia's very own Centrelink has caught some heat of late. The gist appears to be: Centrelink automated a piece of their fraud detection process, and the false positive rate is unacceptably...

ROLLER is an amazing holistic amusement and leisure platform but we've never really crossed over into the hardware space.

There is a lot of industry jargon relating to how we interact with technology. The difference between the Customer Experience (CX), User Experience (UX) and User Interface (UI) is a classic...

Going somewhere fun usually means crowds, queuing and wait times- it can happen at an amusement or water park, the cinema, a concert, or three-day festival. To make matters worse, venue operators...