Guest Experience (11)

Guest Experience

Published: June 30, 2021

How Much Does a Negative Review Cost?

ROLLER Software

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3 mins

By ROLLER Software, July 19, 2021

Guest Experience

Published: June 23, 2021

Own the Cost of Service Recovery

Josh Liebman

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4 mins

By Josh Liebman, July 19, 2021

Guest Experience

Published: June 23, 2021

Your Past Guest Service Failures are now Part of Your Success

Josh Liebman

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3 mins

By Josh Liebman, July 19, 2021

Guest Experience

Published: June 13, 2021

Don’t Forget the Basics: Guest Service 101

ROLLER Software

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3 mins

By ROLLER Software, June 12, 2021

Guest Experience

Published: June 15, 2021

The Recovery is More Memorable than the Complaint

ROLLER Software

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3 mins

By ROLLER Software, July 19, 2021

Guest Experience

Published: June 10, 2021

Stop Treating Service Recovery Like a Vending Machine

ROLLER Software

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2 mins

By ROLLER Software, July 19, 2021

Guest Experience

Published: May 28, 2021

Are You Getting Better all the Time?

ROLLER Software

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4 mins

By ROLLER Software, May 28, 2021

Guest Experience

Published: May 26, 2021

Guest Complaints are the Goldmine to Your Success

ROLLER Software

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3 mins

By ROLLER Software, May 26, 2021